32 Surprising Social Media Statistics for 2019

Social Media Marketing

Everyday, the number of social media users is increasing, so you shouldn’t miss out on the vital information you’ll need to reach them! With this in mind, we’ve compiled 32 of the most important and surprising social media stats for 2019. By sharing the latest social media statistics, trends and news for this year, we hope to enhance your strategies and increase the engagement with your followers on social media for your business.
Here are 32 social media statistics for 2019.

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When are the best times to post on social media?

Content Marketing , Social Media Marketing

Without being glib, the obvious answer to the pertinent question of ‘What is the Best time to post on Social Media?” Is obviously when the people you want to see the content are on the networks. Simple right? Not really.
The fact you’re here searching for ‘when is the best time to post on social media’ is indicative of you understanding that there are obviously best practices for each social network and that posting at the best times will help you get more traffic, more engagement, and more followers.

First things first: Where are your audiences?

‘On the internets’ Is not a valid answer to this question… If you’re not already using Google Analytics then get that installed and let it run for a few days. Once you’ve done that, go ahead and log in and look at where your web audience is, and potentially where you want it to be. As an agency, we’re based near London in the UK. We do work with a few North America based companies and a couple of Yacht companies based in Monaco. However, the vast majority of our web traffic is UK based, so we’ll concern ourselves with appealing to UK based customers.

Let’s take a channel by channel look at the best times to post for our UK audiences.

Best time to post on Social Media – Instagram:

Generally speaking Instagram engagement for our client base is fairly steady. We see slight engagement increases on Monday and decreases on Sunday. Overall, though, any day of the week is good. In terms of times, it’s not unsurprising to see increased engagement with content during out of work hours and lunchtimes, than during the working day.

Key time: Mondays at 08.00 – try scheduling 4 or 5 posts around 8am and note what kind of engagement you get. Then by all means experiment.
Tip: Try using Iconosquare, an Instagram Analytics Tool

Best time to post on Social Media – Facebook:

Engagement on Facebook will be greater towards the end of the week (Wednesday onwards) and although some people swear by posting on Saturdays and Sundays, we see the bulk of our client’s engagement on Thursdays and Fridays. Saturdays are also pretty good. Engagement is definitely lower on Monday, Tuesday and Wednesday. Happy, upbeat posts on a Friday in the afternoon tend to get the most shares and clicks but bear in mind that your content is also competing against lots of other people’s at these times.

Tip: Ramp up your content from Wednesday onwards, peaking on Friday and keep your posts during the day, with nothing going out after 7pm.

Best time to post on Social Media – Twitter:

First consideration here is: Are you B2B or B2C? If you’re B2B then you’ll definitely get more engagement during the working day and working week – which is no surprise really. B2B or perhaps more accurately B2P (Business to person) twitter activity gets far greater engagement at the weekends. We tend to focus our B2P client activity outside of the working day and we see a definite uptick in user engagement and follows outside of work hours for them.

Tip: Try targeting your tweets at audiences on the commute to and from work

Best time to post on Social Media – Linkedin:

Linkedin is fairly cut and dried for us. We get the most engagement on Tuesdays, Wednesdays, and Thursdays. With Tuesdays being the best by some considerable margin. We’re actually scheduling this post to go out initially on a Tuesday at 10.30 as this would seem to be our best time for Shareable. This varies somewhat amongst our client base, but we don’t do anything on Linkedin for clients at the weekend and we tend to keep our times between 7-8am and 5-6pm.

Tip: Schedule any long-form content to go live on a Tuesday at 8 am and see what kind of engagement you get.

Figure out what works for you.

The advice above is fairly general and we have clients whose social channel engagement falls way outside what we would see as accepted norms. As a result, we’d always recommend a process of trial and error to figure out what works. Try rescheduling your content for different times and days to see what works for you. Don’t be afraid to post content multiple times – People consume your social media content over timelines and if they’ve seen the content before, they simply won’t click on it.

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GDPR and Social Media. How 2018 will be a huge step change in how many people do business

GDPR , Marketing , Social Media Marketing

If you’re already using social media to promote your business or offering then you may well be wondering what all the fuss is all about. If you’re not, and you’re relying on HTML email campaigns sent to lists of customers and potential customers, then 2018 is going to mark a big change in how you market your business. GDPR is going to change the way a large number of businesses do ‘business’. We’ve written about GDPR before (HERE) but for those of you who’ve been hiding in a cave, in May 2018 there will be major new legislation coming into force called the EU General Data Protection Regulation.

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Why Social and Mobile should be your digital marketing focus

Marketing , Social Media Marketing

The rise of social and mobile – Target people not pixels.

Firstly let’s start this off by saying unequivocally that the rise of social and mobile consumption is nothing new. Consumer time spent on mobile surpassed time spent on desktop in 2013 – That’s nearly five years ago… So, why are advertisers still spending so much on display adverts designed for an outdated desktop?

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If you want loyalty, get a dog.

Social Media Marketing

I have a three-year-old Pug called Monty, and every day come rain or shine I take him out for a walk. He still looks like a puppy, from 100 yards away he can still draw people in and get them to crack a smile. It amazes me the attraction that a small Pug has on people both young and old.

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Using Social Media for B2B sales, promotion and lead generation.

Social Media Marketing

Social Media for B2B

One thing we come up against time and time again when we’re asked to help a company with their social media promotion is the lack of imagination when it comes to telling stories about what that particular company does. It’s as if the simple fact they’re working ‘IN’ the company so much that they fail to see the human impact the business operation has.
As an agency we help B2B companies see the bigger picture – invariably there’s a human interest angle to what the company does that can be exploited to promote the company.

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What is GDPR and how will it affect your business?

Content Marketing , Marketing , Social Media Marketing

At the time of writing, we’re roughly 7 months away from the introduction of GDPR or General Data Protection Regulation which comes into force on the 25th May 2018. A quick Google search for GDPR pulls up a host of PPC ads asking you “Are you ready for GDPR?” and “GDPR Compliance – What you need to know”. If you delve a bit deeper you’ll probably find some highly emotive headlines telling you the world is going to end, the EU are going to fine you 20m Euros, the dead will rise from the grave, dogs and cats will live together… you know the drill.

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The Power of Brand Advocacy

Content Marketing , Marketing , Social Media Marketing

Do you know that brand advocacy is the most powerful element of your marketing strategy? Not top notch SEO, not expensive UX Design and not next generation Ai. None of these things come close to beating the voice of your existing customers, in fact, word of mouth can be attributed to being behind 20 to 50% of all purchasing decisions.

What a person says about your brand, whether on social media, Google reviews or even while in the pub, converts like no other channel. Customers who are willing to share their great experience with your brand are your greatest asset. Leveraging them into your marketing strategy will give you more ROI than anything else.

Brand Advocacy: Understanding your customers:

A large proportion of consumers, and importantly your customers, don’t trust traditional advertising but 90% believe in brand recommendations from their friends and trusted industry leaders.

This phenomenon is why marketing techniques like influencer marketing and word of mouth have become massive in recent years. But it’s nothing new. Brands have been utilising influencers and industry leaders in order to promote their products and services for as long as there have been brands.

One practical example is Cristiano Ronaldo’s contract with a popular brand. In 2016 alone, he generated $500M in value for Nike.

“Ronaldo posted 1,703 times overall on social media in 2016. Those posts generated 2.25 billion social interactions (likes, comments, shares, retweets, and views on videos). Nike was referenced or its logo visible in a photo or video in 347 of the posts. These posts had 477 million interactions. The result: $499.6 million for Nike in media value from Ronaldo’s posts.”

Marketers are turning to brand ambassadors, social media influencers and even motivated customers to help them meet their marketing goals – in the process, they’re building brand awareness, acquiring new customers and keeping retention numbers at a healthy level.

At Shareable we help you create more of these highly satisfied customers. We help build brand awareness and relationships with customers who will become brand advocates for you, posting pictures of your product on Instagram and taking the time to write reviews on your business’s Facebook page.

Brand Advocacy: How we do it.

Let’s face it, incentives work and when you’re first building your brand advocate army they can be a way to get an easy win. Ask yourself: ‘why’ someone should follow you on Social Media. Generally speaking, people won’t engage with your brand if other people aren’t – even if your product or service is exemplary.

By incentivising your social media engagement (especially in the early stages) you are more likely to build lasting positive relationships with your target audience demographic. Getting the ball rolling with a competition, discount or give away can be a very cheap way to rapidly build a highly targeted audience.

Brand Advocacy: Building a customer-centric knowledge base

As marketers, we are often using our content marketing activities to educate our clients’ customers about the products or services they’re selling. This content becomes highly shareable information that customers can share with their own friends and contacts on social media. Are you writing a blog for your customers? Ask yourself if the blog posts you’re writing are something that your customers would be likely to share. If not, why not? If the content isn’t up to scratch then it’s unlikely that they’ll view it as something to share with their network of friends and colleagues.
Adobe’s recent ‘State of Content’ report found that some of the top reasons for sharing content are because people want to:

  • Raise awareness on an issue
  • Share knowledge
  • Show others content that’s enjoyable
  • Connect with others

Create content with value

More than 50% consumers, worldwide, are happy to pay more for products or services from brands that are aligned with their values. Is your brand environmentally friendly? Is it sustainable? Do you want to be known for social awareness? Consumers are more passionate about the brands that advocate their passions.

Be involved. Have an opinion as a brand. You don’t have start some great cause to inspire your audience and turn them into advocates, simply speaking out or becoming involved as issues arise can show consumers how much your brand cares. More importantly, you’re giving your brand advocates a good reason to talk about your company.

Brand Advocacy: Saying thanks

When someone writes a positive review, say thank you. If they refer a friend, say thank you. Have they shared their experience with their social networks or in any way advocated your brand, say thank you. Real brand advocates are the ones who shout out your brand whenever they have a positive experience. Want to encourage more advocacy from your satisfied customer base? Let them know their act was appreciated.

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Facebook Lookalike Audiences

Facebook News , Social Media Marketing

Facebook Lookalike Audiences are a tool we use a lot when targeting potential customers for our clients on Facebook. Essentially Facebook lookalike audiences are audiences that are demographically similar to your current custom audience or mailing list. When we create a Facebook Lookalike Audience, we take your source custom audience and we use Facebook to identify the common qualities of the people in it, such as demographic information, location or interests. Facebook then finds people who are similar to (or “look like”) them in the locations we are targeting.

As a result, Facebook Lookalike Audiences are a very powerful way to reach new people who are likely to be interested in your business because they’re similar to people who already are.

We manage the size of Lookalike Audiences during the creation process and smaller audiences are more defined and will more closely match your source audience. Creating a larger audience increases your potential reach, but reduces the level of similarity between the Lookalike Audience and source audience.

As with so many things in Social Media Marketing, the better the quality of your source material, the better the performance you can expect from your lookalike audience. For instance, if your source email list is properly defined and segmented by value (for example, actual customers instead of just newsletter sign ups or people in the actual location you’re trading in) you can expect to get a greater level of performance from the created lookalike audience.

Here’s an example of how to use Facebook Lookalike Audiences effectively:We’re working with a housing developer who builds 3 & 4 bedroom homes in the Herts, Beds & Bucks region in the UK. They had a development last year of 10 houses in Bedford and in the process of marketing the development they amassed 300 email addresses of people who wanted more information on the development. The site sold quickly and the developer was now looking to release another development to the market, just 9 miles away from the first site.

The first job we did was clean the data, then we imported the email list into Facebook, creating a custom audience (Who we also marketed to directly). From this custom audience, we were then able to create a lookalike audience of 1000 people who matched the demographic profile of the people interested in the first site. We created a series of creative adverts to test tone and image preference and began marketing to this lookalike audience directly. Through a process of A/B testing, we were then able to narrow down to just 4 effective adverts that drove clicks to the landing pages on the mini-site for the development.

In just 2 weeks we had created a marketing funnel for the new development that drove traffic to specific landing pages where visitors were required to sign up for more information on the new development. At the end of our initial 1 month marketing period, we had acquired over 4000 visits to the mini-site, acquired over 700 email addresses of interested parties and the developer was having active conversations with potential customers. By month 3, the developer had sold half of the development off plan before completing groundworks.

As you can see the lookalike audience is an incredibly powerful social media marketing tool that finds and creates likely customers based on your known customer base. You can create up to 500 Lookalike Audiences from a single source audience and importantly those people already in your source audience will be excluded from your campaign.

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